Call log backup app that restores your calls on a new phone

What is a call log backup app?

A call log backup app keeps a second copy of a phone’s calls away from the handset, so the record survives theft, damage or a factory reset. AutoDial CRM is a call log backup app for Android that stores calls in your own account and hands them back to the next handset you log in on, as part of its call history manager.

Most backup apps on Google Play save a list of numbers, dates and durations to a file. AutoDial CRM replaces the built-in calling app and treats the backup as part of a working sales record. Every copied call keeps its real SIM name and type, and travels with the lead it belongs to, the outcome status and note chosen once the call ended, follow-up reminders, paid clients, message templates and the WhatsApp CRM history. Copying happens quietly in the background, and a complete pass runs again each time the app opens. On a replacement handset, install the app, sign in, and the record returns. The owner decides what never leaves the phone: SIMs left unticked, numbers on the excluded list, and optional rules for working hours or customers only. Every point above was confirmed against AutoDial CRM’s published features on 14 October 2026.

Call log backup app benefits

• Restore by signing in

  A new phone gets the old record back without cables, files or a computer.

• Context kept with calls

  Remarks, statuses and reminders come back alongside the numbers.

• Private SIM stays private

  Only the SIMs you tick are copied to the account.

• Visible sync history

  Each run is listed, and a failed one can be retried with a tap.

• Gaps repaired

  A self-check compares phone and account and fills in what is missing.

Call log backup and restore: what comes back on a new phone

A restore is only as useful as what was saved. AutoDial CRM copies more than the bare log, so a salesperson on a new handset can pick up the next conversation where the last one stopped:

• Calls: each with the correct SIM name and the right incoming, outgoing or missed label
• Leads and their statuses: including custom statuses from your own pipeline
• Remarks: the notes that appear on screen the next time that person calls
• Follow-ups: reminders return with their times, so promised call-backs still ring
• Clients, templates and chats: paid clients, saved message templates and WhatsApp CRM history

Restoring takes one step: put the app on the new phone and sign in to the same account. No backup file has to be found, moved or imported.

Call log backup app rules: SIMs, excluded numbers and working hours

Many people carry one phone for work and home. A backup that copies everything would put a sister’s calls next to a customer’s, so AutoDial CRM gives four switches:

1. SIM choice. Tick the business SIM and leave the personal one unticked; its calls stay on the handset.
2. Excluded numbers. Numbers on this list are never copied, and no automatic message or action touches them.
3. Working hours only. An optional rule copies only calls inside the branch’s opening hours, respecting its days off and time zone.
4. Customers only. Another optional rule skips any call whose number is not a lead, a lead assigned to that user, or a paid client.

If the phone belongs to a team, an admin also controls whether deleting a call on the phone deletes the saved copy. Owners who review a team’s calls through this backup should read about employee call monitoring before rolling it out.

Call history backup: sync log and self-check

A backup you cannot check is a hope, not a backup. The sync log shows each run, when it happened and whether it finished. Any run that failed can be retried with one tap, and a separate option re-sends everything as a full fresh copy. Separately, a self-check compares the phone with the account and repairs missing data in both directions, which covers the odd call that slipped through during a poor connection.

Call log backup app vs other ways to back up

Call log backup app setup

1. Get AutoDial CRM onto your Android handset and say yes when the guided setup offers to make it your phone app.
2. Sign in, then tick only the SIMs you want copied.
3. List relatives’ and private numbers as excluded.
4. Turn on the working-hours or customers-only rule if the phone is shared between work and home.
5. Make a test call, then open the sync log to see the first run finish.

Call log backup app limits

The backup starts from the moment AutoDial CRM is set up, so calls deleted before that cannot be brought back; the guide on how to recover deleted call history explains the other places to look. iPhone calls are not covered, because Apple does not let apps read them. There is no export of the call log to a spreadsheet; leads export to CSV. If you only want a single personal copy before changing phones, a free export-to-file app is enough. To dial through lists with this product, read about the auto dialer app.

Call log backup app example

An illustration, not a named customer. An interior fit-out firm in Lisbon, Portugal, has 4 project consultants who talk to restaurant and shop owners all day from dual-SIM Android phones. The office manager ticks only the company SIM for backup and turns on the customers-only rule. In the second month a consultant loses her phone on the way back from a site visit. She signs in on a spare handset the same afternoon, and about 1,800 calls return with their remarks, 25 open follow-ups and her full lead list, so the next morning’s call-backs ring on time.