Click to call from Chrome, dialled by your own phone

What is click to call?

Click to call is a way to start a phone call by clicking a number, link or button instead of typing the digits. AutoDial CRM brings click to call to Chrome through its own extension, so a number clicked on the computer is dialled by your phone.

The AutoDial CRM Chrome extension connects two places where sales work happens: the browser, where enquiries, emails and lead lists sit, and the mobile phone, where the calls actually go out. Click a phone number in Chrome and the phone starts the call over its SIM. The person you ring sees your mobile number, the call goes over your normal mobile plan, and there is no VoIP account, headset or rented office line to set up. Three settings shape each call: which SIM to use on a dual-SIM phone, auto-call, and speaker. Once the call ends, AutoDial CRM treats it like any other call made through the app, and a lead completed this way is labelled click to call in the Done tab. The owner confirmed on 14 October 2026 that dialling from a computer works through a Chrome extension. The rest of the product is described on the auto dialer app page.

Click to call benefits

• No typing numbers

  A click replaces reading digits off the screen and keying them into a phone.

• Your own mobile number

  The call leaves from your SIM, so customers see a number they can save.

• No extra calling account

  Calls ride on your mobile plan rather than a VoIP or cloud line.

• Settings that stick

  SIM, auto-call and speaker preferences are chosen once.

• Credit in the Done tab

  Leads finished by click to call are labelled that way for the team.

Click to call from browser: how it works

Click to call from browser tools fall into two camps: those that turn the computer into a phone, and those that hand the number to a phone you already carry. The AutoDial CRM extension is the second kind. The browser is only the starting point; the call itself is a normal mobile call.

1. You see a phone number in Chrome, for example on an enquiry email or a lead list.
2. You click it, and the extension passes it to your phone.
3. Your phone dials the number using the SIM, auto-call and speaker settings you chose.
4. You talk on the phone, and the call is handled by AutoDial CRM like any other.

Because the phone does the dialling, nothing about the call depends on the computer’s sound, microphone or internet calling quality.

Click to call with SIM, auto-call and speaker settings

Three settings decide how a clicked number becomes a call. SIM chooses the line on a dual-SIM phone, so business calls can always leave from the business SIM; inside the app you can also pick a SIM per call or set a default. Auto-call and speaker are set the same way, once, so each click behaves the way you prefer. On Android, AutoDial CRM can be the phone’s default dialer or run in CRM team mode beside the usual one, and either way the after-call sheet opens when the call ends so the status, remark and follow-up are saved in two taps.

Click to call CRM: every Chrome click logged to the lead

A click to call CRM is worth having only if the call leaves a record behind. With AutoDial CRM the click happens in Chrome, but the record lives in the app: the after-call sheet stores the outcome against that lead, the next follow-up rings as an alarm, and the call joins the owner’s team call log with every other call of the day. When the lead is finished, the Done tab marks it as completed by click to call, so desk calls are never confused with dialer sessions or manual closes. Nobody has to copy notes from a browser tab into a spreadsheet afterwards.

Click to dial for a calling team

For a team, click to dial is useful only if the work it produces is visible. The Done tab lists worked leads and shows how each one was completed: by the auto dialer, by click to call, marked done by hand, or transferred. A manager can see at a glance how much of the day happened from desks and how much from the phone dialer, and the owner sees every employee’s calls in the team call log. People who spend part of the day calling from a list can switch to the telecaller app workflow, and the same leads can be dialled one after another with the CRM with dialer.

Click to call options compared

Click to call setup in Chrome

1. Install AutoDial CRM on your phone and sign in with your business account.
2. Add the AutoDial CRM Chrome extension to Chrome on your computer.
3. Follow the extension’s steps to connect it to your phone.
4. Choose the SIM, auto-call and speaker settings.
5. Click a phone number in Chrome, take the call on your phone, and log the outcome on the after-call sheet.

Click to call limits

This is click to call for outgoing calls from your own phone, so it suits a person at a desk with a mobile beside them. If you want visitors to ring you from your website, you need a click to call button or a tel: link on the site, not this extension. If your team works without mobiles, on headsets in a call centre, a softphone or a cloud calling service fits better. The extension is built for Chrome, so teams on other browsers should check before relying on it. The iPhone app has every feature except the phone’s call log, so call history from these calls is fullest on Android.

Click to call example

An illustration, not a named customer. A tuition centre in Singapore sells a term of classes for S$1,000 (about US$780). Its one course adviser spends the morning at a laptop reading about 40 web enquiries a day in Chrome. Before, she copied each number into her phone and misdialled a few every week. With the AutoDial CRM extension she clicks the number on the enquiry, her phone rings it from the business SIM with speaker on, and she books trial classes while the page is still open. After each call she saves the outcome, such as Trial booked or Call back, on the after-call sheet. By Friday the Done tab shows about 150 leads closed by click to call, and the centre manager sees every one in the team call log.