Click to call Chrome extension that dials from your phone

What is a click to call Chrome extension?

A click to call Chrome extension is an add-on for the Chrome browser that starts a phone call when you click a number, sparing you from keying the digits by hand. AutoDial CRM offers one for click to call that hands the clicked number to your phone, which then rings it from its SIM.

Search for this phrase and two families of extension turn up. The first is a softphone: the extension itself places the call over the internet, and you talk through the laptop’s microphone or a headset, usually on a number rented from a calling provider. The second is a hand-off: the extension only passes the number along, and a phone you already own makes an ordinary mobile call. AutoDial CRM’s extension belongs to the second family. You keep the laptop for reading enquiries and lead lists, the call leaves from your own mobile number, and the conversation happens on the phone. Three settings travel with every click: the SIM to use on a dual-SIM handset, auto-call and speaker. Once you hang up, AutoDial CRM opens its after-call sheet so the outcome is saved, and the lead is credited to click to call. AutoDial CRM’s owner stated on 14 October 2026 that the desktop calling feature ships as a Chrome extension.

Click to call Chrome extension benefits

• No headset needed

  You speak on the phone in your hand, not through the laptop.

• Calls on your mobile plan

  No per-minute account with a calling provider is required.

• A number customers trust

  The person you ring sees the SIM number they may already have saved.

• Settings chosen once

  SIM, auto-call and speaker apply to every clicked number.

• Visible in reports

  The Done tab credits each lead closed from a click to that method.

Click to call extension checklist before you install

Whichever click to call extension you are weighing up, these five questions settle most choices:

1. What places the call? The browser (a softphone) or a phone you own (a hand-off).
2. Which number does the customer see? A rented line or your own SIM.
3. Who bills the minutes? A calling provider, or your existing mobile plan.
4. Where does the call get logged? Only in the extension, or in the CRM against the lead.
5. What can it read? Look at the permission list, since an extension that reads pages can see what is on them.

For AutoDial CRM the answers are: your phone, your SIM, your mobile plan, the CRM’s lead record and Done tab, and the permissions shown when you add it. A softphone answers the first three differently, which is not a flaw: it suits a team that never carries business mobiles. The point is to pick the kind that matches where your people actually talk.

Click to call Chrome extension vs softphone

Click to call Chrome extension setup

1. Get the AutoDial CRM app onto your Android handset and log in with the company account.
2. Add the AutoDial CRM extension to Chrome on your computer, using the install link from support while the store listing is pending.
3. Link it to your phone by following the extension’s own steps.
4. Decide on a SIM, and whether auto-call and speaker should be on.
5. Test with one number from a page you use daily, then log the result on the after-call sheet.

On Android the app can replace the phone’s dialer or run in CRM team mode next to it; either way the after-call sheet appears once the call ends. To ring through a whole list instead of one number at a time, the CRM with dialer does the sequencing.

Click to call Chrome extension limits

This extension makes outgoing calls from your phone; it does not put a call button on your website for visitors, and it is not a softphone for teams that work on headsets. Only Chrome is covered here; anyone using Edge, Firefox or Safari should ask support before counting on it. A list of supported websites is not published, so try it on the pages your team uses before you roll it out. Pairing with an iPhone is not confirmed, so plan on an Android handset, which is also where the call management app features such as the full call log are complete. If you only need Chrome to pass a number to a phone now and then, the options on the how do I call from Chrome page may be enough.

Click to call Chrome extension example

An illustration, not a named customer. An air-conditioning service company in Penang, Malaysia, charges about RM150 (around $37) for a standard servicing visit and gets roughly 50 online booking forms a day. Its two coordinators read the forms in Chrome on their laptops and used to type each number into a phone, losing time and misdialling a few. With the AutoDial CRM extension, each coordinator clicks the number on the form, and her Android handset places the call on SIM 2, the company line, on loudspeaker. She confirms the slot, saves Service booked on the after-call sheet, and moves to the next form. At the end of the month the Done tab shows about 900 leads completed by click to call, and the owner checks the team call log for missed confirmations.