Free CRM with dialer options, and when to pay

Is there a free CRM with a dialer?

Yes, but a free CRM with a dialer usually limits users, contacts or features, and the calls themselves often cost extra. AutoDial CRM takes the other route: it is free to install and paid per user, as explained on the main CRM with dialer page.

“Free” covers several different deals. Some CRMs offer a free plan forever, but only for one or two users, and the dialer sits in a paid tier. Others give every feature for a short trial and then ask for a card. A common pattern is a free CRM paired with paid calling: the software costs nothing, while each minute and the rented phone number are billed as usage. Open-source CRMs are free to download, but somebody has to host them, connect a phone system and keep both running. For a single person making a few calls a day, any of these can be enough. For a team that shares leads, the gaps show up quickly: no shared follow-ups, no view of who called whom, and data that is hard to take out. AutoDial CRM does not try to compete on a zero price. As of 14 October 2026 it has one paid plan per user that includes every feature, and calls go out over the phone plan each person already has.

Free CRM with dialer comparison

The table compares the common kinds of free offer, described in general terms rather than by vendor.

Free CRM dialer software: what free plans usually leave out

Before choosing free CRM dialer software, check the plan page for these points. They are where free offers most often draw the line:

• Users: many free plans stop at one or two seats.
• Calling: the dialer may be a paid add-on, or calls may be billed per minute.
• Logging: calls may not attach to the contact without a paid connector.
• Follow-ups: reminders may be email only, with no alarm on the phone.
• Team view: owner reports and shared call logs are often paid features.
• Getting data out: check that you can export contacts before you import thousands.

A one-day test tells you more than any plan page. Import 50 real leads, have one person call them, set a few call-backs, then try three things: find yesterday’s outcomes on each lead, see the calls from a second account, and export the list. If any of the three needs an upgrade, the free plan is a trial in practice, and it is better to know before the whole team moves in.

Free CRM with dialer vs AutoDial CRM’s one plan

Instead of a free tier with paid extras, AutoDial CRM puts everything in a single per-user plan:

• An auto dialer app that calls any lead filter, imported list or due follow-up, with redial for non-answers.
• Calling over the SIM already in each phone, or over WhatsApp up to a daily cap, so AutoDial CRM bills no minutes.
• A lead pipeline with custom statuses, tags, fields and remarks that show on the next call.
• Follow-up alarms that ring at the set time, plus automatic WhatsApp after calls.
• Team call logs for the owner, and a Chrome extension to dial from a computer.
• Leads exported to CSV whenever you want them.

For teams that live on the phone, the telecalling CRM page shows how the pipeline and team reports fit together.

Free CRM with dialer limits

A free CRM with dialer is the sensible choice when one person makes a handful of calls and a paid seat would sit idle. AutoDial CRM is the wrong fit if you need a tool that is free forever, if your team works only at desk phones on a cloud phone system, or if you run a large contact centre built on predictive dialing. Calls over the SIM still use your mobile plan, and WhatsApp calling has a daily cap. On iPhone, the app has every feature except the phone’s call log.

Free CRM with dialer example

An illustration, not a named customer. A coworking space in Montevideo, Uruguay, sells desks and private offices with 3 sales staff. They began on a free CRM with dialer: free for 2 users, with calls billed by the minute over a rented number, so the third person kept leads in a notebook. Moving meant exporting 850 contacts to CSV and importing them into AutoDial CRM, where the columns mapped to name, number and a custom field for desk type. All 3 now call from their own mobiles, set a follow-up after each tour, and the manager sees every call in one log. On yearly billing the cost is ₹597 a month for the 3 users, about $8.37, with no separate charge for minutes.